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Featured Projects

Welcome to my project portfolio. Each case study explores what’s possible when modern retrieval and context systems are applied to common communication challenges inside SaaS and operational teams.

  • Cross-Team Slack Communication Diagnostic

    Exploratory prototype designed to identify early signs of execution drift across Slack-based teams at a mid-sized B2B company.

    The system aggregated message-level data to measure: - Average cross-team reply latency
    - Frequency of handoffs between functions
    - Volume of unresolved discussion threads

    These signals were surfaced weekly in a lightweight dashboard with trend lines and suggested focus areas.

    Outcomes (hypothetical simulation): - 28% faster cross-functional response times
    - 2× improvement in on-time ticket resolution
    - Measurable reduction in “dead” message threads

    The takeaway: even minimal retrieval and analytics layers over everyday communication data can reveal hidden coordination patterns — long before they show up in delivery metrics.